Client Center > Frequently Asked Questions
- How can I get a user name and password?
By simply clicking on "register" you will be connected
to our customer service specialist who in return will provide
you with your user name and password. Register
- What if we want to change our user name and/or
password? What should we do?
Same as getting your user name and password. But you can
not use a password once it has been deleted.
- What is Freight Insurance?
We provide full-coverage insurance services for anything
you need to ship. It is very important to make sure that
your valuables are properly insured in the unfortunate event
of a storm or otherwise. Your responsibility as a shipper
is to protect your belongings from damage in the first place,
all small items should be packed well in any good, clean,
strong boxes and big items should be wrapped in moving blankets
or plastic.
In order to insure your shipment, the process is very simple.
You will need to make two packing lists; one packing list
with the replacement values listed for the insurance company,
and the second list without any values listed for customs
at your destination country. Also, provide us the following
document/ information; Insured Value, commercial invoice,
packing list and Bill of Lading. You will need to send us
the list with the replacement values, and keep the list
without values for when your shipment arrives so you can
clear customs at your destination country.
If you like a quote on Cargo Insurance please submit
your request.
If you want our sales representative to contact you please
Email us sales@mtsnyc.com
|
|
